Returns & Exchanges
At Katana, we stand behind the craftsmanship of our apparel and offer a seamless 30-day return policy for all unworn items in their original packaging. We strive to ensure your shopping experience is as sharp and refined as our collections.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return process and securely attach it to your package.
Ship the Package
Drop off your return at any authorized carrier location, ensuring all original tags are attached and the garment is in its original condition.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing